Zaiwalla & Co was instructed on an urgent basis by an international client operating in the marine consultancy sector whose operations depended on continuing use of software licensed to it by a cross-border, third‑party provider.
The licensor issued a purported termination notice without warning, threatening to revoke the client’s software license with the likely consequence of exposing the client to unquantifiable business losses and quantifiable estimated damages in the tens of millions.
Within the day of instruction, Zaiwalla & Co assessed the underlying documentation, legal merits of the matter, formulated a strategy, and engaged the licensor in urgent pre-action correspondence to protect the client’s position.
The following day, Zaiwalla & Co’s pre-action correspondence prompted a swift and express written withdrawal of the prior termination notice and confirmation that the licensor will uphold the existing arrangements achieving the client’s desired outcome in securing continuity of the business‑critical software and averting the threat of severe disruption. This rapid resolution preserved the client’s operational continuity and mitigated exposure to significant losses without further escalation to maintain a functioning business relationship between the parties
